At QonEdu LMS ("we," "our," or "us"), safeguarding your personal information is our priority. This privacy policy outlines how we collect, use, disclose, and protect your data when you use our Learning Management System (LMS) available at www.qonedu.com (the "Site"). By accessing or using our services, you agree to the practices described in this policy.
1. Information We CollectWe may collect the following types of information:
a. Personal Information:
- Registration Data: Name, email address, phone number, and other identifiable details when you register.
- Payment Information: Billing details, including credit card information, when you purchase our services.
b. Non-Personal Information:
- Usage Data: IP address, browser type, operating system, device information, and activity on our platform (e.g., pages visited, time spent).
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect data on your use of the Site.
We may use your information for purposes such as:
- To Provide Services: Manage your account, provide access to courses, and offer customer support.
- Improve User Experience: Analyze how you use our platform to enhance features, performance, and content.
- Communication: Send you updates, news, and marketing information.
- Security and Legal Compliance: Protect against fraudulent activity and comply with applicable laws.
We do not share your personal information with third parties except in the following cases:
- Service Providers: We may share data with third-party vendors, such as payment processors and cloud services, that help us operate our platform.
- Legal Requirements: We may disclose information if required by law or to protect our legal rights.
- Business Transfers: If QonEdu LMS is involved in a merger, acquisition, or asset sale, your information may be transferred.
We take the security of your data seriously and implement the following measures:
- Encryption: Sensitive data like passwords and payment information are encrypted.
- Access Control: Only authorized personnel have access to your personal information.
- Regular Audits: We perform regular security audits to ensure the protection of your information.
You have the following rights regarding your personal data:
- Access: Request access to the data we hold about you.
- Correction: Correct or update your personal information.
- Deletion: Request that we delete your data, subject to certain exceptions.
- Objection: Opt-out of data processing for marketing purposes.
To exercise these rights, please contact us at contact@qonedu.com.
6. Data RetentionWe retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Upon request, we will delete or anonymize your data unless we need it for legal reasons.
7. Cookies and Tracking TechnologiesWe use cookies and similar technologies to:
- Remember login details and user preferences.
- Improve site performance and user experience.
- Track user activity for analytic purposes.
You may manage or disable cookies through your browser settings; however, this may limit certain features of the Site.
8. Third-Party LinksQonEdu LMS may include links to third-party websites or services. We are not responsible for the content or privacy practices of these sites. Please review their privacy policies before providing any personal information.
9. Changes to This Privacy PolicyWe may update this privacy policy from time to time. Changes will be posted on this page, and you will be notified of any significant changes via email or through the platform.
10. Children's PrivacyQonEdu LMS is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us at contact@qonedu.com.
11. Contact UsIf you have any questions or concerns regarding this privacy policy, feel free to reach out to us:
QonEdu LMS
Accra, Ghana
Email: contact@qonedu.com